Our Services
Panther proudly provides a full suite of services and solutions to meet all your heavy freight transportation needs:
Our industry-leading customer service, state of the art equipment and technology, and premiere service area makes Panther your one-stop reliable solution for time-critical and custom-critical transportation.
Customer Service
Panther is committed to providing focused, high-quality service to our customers. We administer our own internal process of "Total Quality Management" and have extensive policies and procedures to ensure 100% on-time service performance and customer satisfaction. If there is ever a breakdown, we analyze the process until we identify the root cause and take corrective action.Equipment
Panther has the largest and most diverse fleet in North America, comprised of cargo-vans, straight trucks and tractor/trailer units, all available to quickly respond to your critical shipment needs. Temperature control, lift gate, flatbed equipment, and more are available to meet special delivery requirements. State-of-the-art Qualcomm satellite tracking systems have been installed in all our vehicles – a system that provides real time information to you through direct, two-way communication with Panther drivers.Service Area
Panther is prepared to pick-up and deliver your shipment anywhere in the continental United States, Canada and Mexico. We hold the following authorities: Common Carrier, Contract Carrier, Interstate, Canadian Carrier permits for Ontario, Quebec, Manitoba, and British Columbia, and many intra-state authorities as well.Services Available on All Panther Shipments:
- Internet Tracking and Order Entry
- Rapid Vehicle Response Times
- EDI Application Capabilities
- Custom Management Reports
- Inside Pickup/Delivery
- Hand Load/Unload
- Immediate Vehicle Availability Information
- Automated Satellite Location Updates
- Automated Delivery Confirmation via Fax or Email
- Dedicated Direct Service to and from All Points in the United States, Canada and Mexico.
